In order to devote more time to each patient's care and individual needs, we have intentionally limited the size of our practice.
In-office appointments will start promptly, with little or no waiting time.
Virtual visits via telemedicine are offered as an option upon patient request.
This practice model also enables us to schedule longer patient appointments (approximately 30 minutes for routine appointments and approximately 60 minutes for the Comprehensive Annual Health Assessment).
Also, after hours for urgent issues, you will be able to contact us directly, making it easier than ever to communicate.
Membership includes FIRST comprehensive medical and biomarker tests, including body fat analysis. Follow-up visits or additional sick visits are billed to insurance.
Professional services that are covered by Medicare or a commercial insurance plan will be billed separately, and you will continue to be responsible for any applicable co-payments or deductibles relating to those services.
All of the local hospitals now utilize hospitalists which means we do not admit to any hospital. Should you need to be hospitalized, we will be able to communicate with the hospitalists who care for you and we will do our best to be available to communicate with you and to serve as an advocate on your behalf.
Our goal is to be available to patients 24 hours a day, 7 days a week. However, there will be occasions when we are out of town or otherwise unavailable. In these situations, a trusted colleague will serve as a covering physician.
Yes. Your annual fee only pays for the non-clinical, non-covered amenities and FIRST comprehensive exam. Neither the fee nor the amenities take the place of general health insurance coverage. You are advised to continue your Medicare or other health insurance program coverage.
We remain in-network providers for many major insurance plans and will bill your insurance directly for professional services that are covered by those plans. (Professional services are not covered by your annual fee.) If the terms of your insurance plan require a co-pay, we are obligated to request payment at the time of service. Even if we are not providers for your insurance plan, we will attempt to refer you to in-network physicians for any necessary consultations and to in-network facilities for diagnostic tests and hospitalizations as medically indicated. Those services will likely be covered by your insurance plan.
Yes. Our office will file your claims with Medicare as well as with your supplemental insurer on your behalf, as required by law. Office visit fees that are not reimbursed by insurance will be the responsibility of the patient.
No. The annual fee is not covered by private insurance or by Medicare.
In some instances, the annual fee, or part of the fee, may be payable through your HSA or FSA. You are advised to consult with your HSA or FSA plan administrator, employer, HR representative or tax adviser to clarify qualification in your particular circumstance.
Your annual membership fee may be paid by ACH (electronic bank transfer) or credit/debit card, in quarterly, semiannual, or annual installments. The first payment will be processed upon receipt of enrollment. Subsequent payments will be processed automatically, according to your selected terms. Unless we hear otherwise, payments will be processed on a continual basis.
All medical procedures and services, whether performed in the office or by other providers or health care facilities, will be billed by the performing physician and/or entity.
Yes. Paying your annual fee allows you to be a member of our practice and to be in touch with us whether you are sick or well. We strongly encourage you to utilize the benefits offered, regardless of your state of health, to proactively safeguard your well-being.
Your membership agreement may be terminated after the initial one (1) Service Year, upon 30 days' written notice to our practice.
Please know that you can contact us at any time. However, if you have a life-threatening emergency, call 911 immediately. You can then call us or ask the hospital personnel to contact us so we may assist in your care. If you have a non-urgent problem, feel free to contact us first.
If the problem is minor, call us first. However, if you have a life-threatening emergency, call 911 immediately - then you can call us. With the exception of controlled substances, we will seek to accommodate your prescription requests if state/local law allows. If you seek care at an emergency room or urgent care center out of the area, you should feel free to ask the doctor seeing you to call us for coordination of your care. If you should require hospitalization while away, at your request, we will attempt to establish regular phone communication with you and your attending physician(s) to ensure continuity of care.
Should you request, we are available to help you decide which specialist to see and to coordinate such consultations. This will ensure the most appropriate resource is used, the earliest arrangements are made, and your applicable medical information is sent in advance of your specialist visit.
You can access your membership payment information, track invoices, download receipts, or update credit card information quickly and easily, at any time, by using our Concierge Membership Portal located at the top-right of our website.
Commercial Insurance Patients Office visit charges are not included in your annual fee. We are in-network providers for many major insurance plans. We will bill insurance for all covered services and patients will be responsible for deductibles, co-pays and exclusions in accordance with individual insurance plan guidelines. It is our intention that no insurance-covered medical services are included in your annual fee.
Medicare Patients We will submit claims to Medicare and to your supplemental insurance on your behalf for Medicare-covered services. Patients will be responsible for deductibles, co-pays, and exclusions in accordance with individual insurance plan guidelines. The annual membership fee is intended to only include services as described herein that are not covered by Medicare and will not be paid for or reimbursed by Medicare.